Quote 13
"It isn't that," said Scrooge, heated by the remark, and speaking unconsciously like his former, not his latter, self. "It isn't that, Spirit. He has the power to render us happy or unhappy; to make our service light or burdensome; a pleasure or a toil. Say that his power lies in words and looks; in things so slight and insignificant that it is impossible to add and count 'em up: what then? The happiness he gives, is quite as great as if it cost a fortune." (2.102)
Scrooge suddenly gets clocked by an Undercover Boss revelation. Who knew that as the boss of a business, he sets the tone for the employees? Again, check out how much the language stresses the completely free will of each manager to make the workplace "happy or unhappy", "light or burdensome."
Quote 14
"Before I draw nearer to that stone to which you point," said Scrooge, "answer me one question. Are these the shadows of the things that Will be, or are they shadows of things that May be, only?"
Still the Ghost pointed downward to the grave by which it stood.
"Men's courses will foreshadow certain ends, to which, if persevered in, they must lead," said Scrooge. "But if the courses be departed from, the ends will change. Say it is thus with what you show me!" (4.151-153)
Scrooge freaks out that everything might be determined by fate rather than free will. Seriously, Ghosties, why show him these things if he has no power over them? No fair. And in general the novel's idea is that there is no reason to feel guilty or question decisions unless you have free will. Otherwise the outcome of your choices is meaningless.
Quote 15
"Spectre," said Scrooge, "something informs me that our parting moment is at hand. I know it, but I know not how." (4.141)
Scrooge is now operating on ghost time. Sweet.