Quote 1
Once, just one time that I can remember, four or five years back, did it go any different. The doctor had finished his spiel, and the nurse had opened right up with, "Now. Who will start? Let out those old secrets." And she'd put all the Acutes in a trance by sitting there in silence for twenty minutes after the question, quiet as an electric alarm about to go off, waiting for somebody to start telling something about themselves. Her eyes swept back and forth over them as steady as a turning beacon. The day room was clamped silent for twenty long minutes, with all of the patients stunned where they sat. When twenty minutes had passed, she looked at her watch and said, "Am I to take it that there's not a man among you that has committed some act that he has never admitted?" She reached in the basket for the log book. "Must we go over past history?"
That triggered something, some acoustic device in the walls, rigged to turn on at just the sound of those words coming from her mouth. The Acutes stiffened. Their mouths opened in unison. Her sweeping eyes stopped on the first man along the wall.
His mouth worked. "I robbed a cash register in a service station."
She moved to the next man.
"I tried to take my little sister to bed."
Her eyes clicked to the next man; each one jumped like a shooting-gallery target. "I—one time—wanted to take my brother to bed."
"I killed my cat when I was six. Oh, God forgive me, I stoned her to death and said my neighbor did it."
"I lied about trying. I did take my sister!"
"So did I! So did I!"
"And me! And me!"
It was better than she'd dreamed. They were all shouting to outdo one another, going further and further, no way of stopping, telling things that wouldn't ever let them look one another in the eye again. The nurse nodding at each confession and saying, Yes, yes, yes.
Then old Pete was on his feet. "I'm tired!" was what he shouted, a strong, angry copper tone to his voice that no one had ever heard before.
Everyone hushed. They were somehow ashamed. It was as if he had suddenly said something that was real and true and important and it had put all their childish hollering to shame. The Big Nurse was furious. She swiveled and glared at him, the smile dripping over her chin; she'd just had it going so good.
"Somebody see to poor Mr. Bancini," she said. (1.5.75-89)
Big Nurse manipulates the men to spill all their secrets during Group Therapy. Part of her strategy is to turn the men against each other— but her purpose is foiled by the everyday needs of one of the men.
Quote 2
"What worries me, Billy," she said—I could hear the change in her voice—"is how your poor mother is going to take this."
She got the response she was after. Billy flinched and put his hand to his cheek like he'd been burned with acid.
"Mrs. Bibbit's always been so proud of your discretion. I know she has. This is going to disturb her terribly. You know how she is when she gets disturbed, Billy; you know how ill the poor woman can become. She's very sensitive. Especially concerning her son. She always spoke so proudly of you. She al—"
"Nuh! Nuh!" His mouth was working. He shook his head, begging her. "You d-don't n-n-need!"
"Billy Billy Billy," she said. "Your mother and I are old friends."
"No!" he cried. His voice scraped the white, bare walls of the Seclusion Room. He lifted his chin so he was shouting at the moon of light in the ceiling. "N-n-no!" We'd stopped laughing. We watched Billy folding into the floor, head going back, knees coming forward. He rubbed his hand up and down that green pant leg. He was shaking his head in panic like a kid that's been promised a whipping just as soon as a willow is cut. (4.4.32-37)
Nurse Ratched manipulates Billy’s confusion and shame to regain control over him, and then manipulates it to get back at McMurphy.
Quote 3
He tugs at that little tuft of red showing out of the neck of his greens, then says, "Well, hey; what do you say to us taking the card game someplace else? Some other room? Like, say, that room you people put the tables in during that meeting. There's nothing in there all the rest of the day. You could unlock that room and let the card-players go in there, and leave the old men out here with their radio—a good deal all around."
She smiles and closes her eyes again and shakes her head gently. "Of course, you may take the suggestion up with the rest of the staff at some time, but I'm afraid everyone's feelings will correspond with mine: we do not have adequate coverage for two day rooms. There isn't enough personnel. And I wish you wouldn't lean against the glass there, please; your hands are oily and staining the window. That means extra work for some of the other men."
He jerks his hand away, and I see he starts to say something and then stops, realizing she didn't leave him anything else to say, unless he wants to start cussing at her. His face and neck are red. He draws a long breath and concentrates on his will power, the way she did this morning, and tells her that he is very sorry to have bothered her, and goes back to the card table.
Everybody on the ward can feel that it's started. (1.9.30-33)
Though Nurse Ratched pretends that her system is based on democracy, she has absolute power and nothing happens without her wishing it to happen.